Store Policy
Customer Care
At The Incredible Sockkeeper, we are dedicated to providing you with exceptional customer service that matches the high quality of our products. We understand that the experience you have with our brand extends beyond just making a purchase. That’s why we offer customer care designed to ensure your complete satisfaction.
Personalized Assistance Whether you need help choosing the right product, have questions about your order, or require assistance with an after-sales issue, our customer care team is here to help. You can reach us via email or phone, for personalized support.
Quality and Satisfaction We stand behind the quality of The Incredible Sockkeeper and are committed to ensuring that every customer is satisfied with their purchase. If for any reason you are not entirely happy, please let us know. We will go above and beyond to address your concerns, including offering a replacement where necessary.
Responsive and Reliable We promise to provide prompt and reliable service. When you contact us, we aim to respond to your inquiries as quickly as possible, so you're not left waiting.
Feedback and Improvement Your feedback is crucial to us. It helps us understand your needs and continuously improve our products and services. We encourage you to share your thoughts and suggestions with us at any time via email.
Long-Term Relationships Our commitment to you does not end when you make a purchase. We strive to build long-lasting relationships with our customers by offering ongoing support and ensuring you are satisfied with your experience from start to finish.
Contact Us For any assistance, please contact our customer care team at info@theincrediblesockkeeper.com.
We are here to ensure your experience with The Incredible Sockkeeper is nothing short of excellent.
Privacy
& Safety
Privacy Policy Effective date: 4/1/2025.
Welcome to The Incredible Sockkeeper! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from www.incrediblesockkeeper.com (the "Site").. Information We Collect: We collect personal information you provide to us when you request products, services, or information from us, register with our site, participate in public forums or other activities on our site, respond to customer surveys, or otherwise interact with us. This information may include: Your name, email address, phone number, billing and shipping address and other contact or identifying information you choose to provide. Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). How We Use Your Information: We use the information we collect primarily to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, We use this information to: Communicate with you,; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Sharing Your Personal Information: We share your Personal Information with a third party manufacturer, solely for the intention of shipping your product and/or honoring a return/exchange. Data Retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Your Rights: If you are a resident of the United States of America (USA), you have certain rights and protections under the law regarding the processing of your personal data. .Right to Access: You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Right to Complain: You have the right to complain to your local data protection regulator about our collection and use of your personal information,. Changes: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Contact Us: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@incrediblesockkeeper.com or by mail using the details provided: P.O. Box 16274 Louisville, KY 40256.
Payment Methods
Credit / Debit Cards
Payment Authorization Form